Questions Nashville homeowners ask us
What exactly is the forty-point audit sheet?
It is the checklist our founder carried as a regional quality auditor for a national storm-restoration firm, adapted for homeowner visits: deck condition, fastener pattern, shingle sealing, flashing at every penetration and wall junction, valley construction, ventilation intake and exhaust, and drainage. It is this company's own working document, not an industry certification, and a copy of your completed sheet stays with you after every estimate visit, booked or not.
Why do you say roofs fail at the edges first?
Because the audit files said so, year after year. The broad field of shingles rarely fails first. The failures cluster where the roof changes direction or gets pierced: valleys, chimneys, sidewalls, vent pipes, eaves. Those details depend on the installer's care on one particular day, and they are exactly what a checklist can check and a driveway glance cannot.
My roof is twenty years old. Does that mean it needs replacing?
No. Age is a reason to read a roof, not a verdict on it. Some twenty-year roofs in the Franklin and Smyrna subdivision rings are genuinely finished: brittle everywhere, shedding granules on every slope. Others have a sound field and one failed detail. The checklist separates those two roofs, and if yours is the second kind, the written reading says repair.
A storm just came through. What should I do first?
From the ground: look for shingles in the yard, dents in soft metals like vent caps, and any water showing inside. Then get the roof read before you sign anything with anyone. A homeowner can ask us what documentation of storm damage typically helps before they call their insurer, and our audit file is written so it can be shared with an adjuster. Whether a claim pays is the insurer's decision; no roofer can promise it, and this one does not.
Can a leak be coming from somewhere other than where the stain is?
Usually, yes. Water enters at a failure point, runs along decking or a rafter, and drips where the path ends, which can be rooms away from the entry. That is why leak work here reads the attic side and the roof side together. Sealing the spot above the stain without finding the entry is how a roof collects three patches and keeps leaking.
What is the moss and dark streaking on my north slope?
The streaking is algae, common on shaded Nashville roofs and mostly cosmetic. Moss is the one to take seriously: it holds moisture against the shingles and lifts their edges as it grows, which shortens the roof's life on that slope. Under the mature canopy in Bellevue and Brentwood it is a maintenance conversation. What it is not is a reason, by itself, to replace a roof, and anyone who tells you otherwise should be asked to show you the damage in writing.
My roof is only eight years old and already leaking. How?
Young roofs leak at details, and details are install work: flashing left from a prior layer, nails placed high, valleys woven where they should have been lined, vents never actually opened into the attic. The growth towns are full of them, because fast building rewards speed over the slow details. The good news is that detail failures on a young roof are usually repairable, and the audit sheet will say which one you have.
Do you charge for the estimate?
No. The estimate is free, hassle-free, and no-obligation, and the completed checklist copy is yours either way. If the reading says your roof is sound, that is the answer you get, and it costs the same nothing.
[More questions? Call Call for same-day help or send the estimate form.](/estimate)